Results 1 to 7 of 7

Thread: cloud manager crashes my game

  1. #1

    cloud manager crashes my game

    [SIZE=4]whenever i access the cloud manager it loads for 3 or 4 seconds then crashes my game. is this a known bug and is there a know fix or workaround?

  2. #2
    I'm having this happen as well. When I load the cloud manager, or try to load a new asset, I get this popup, then the game crashes.

    TTSPopup1.png

    The progress bar does start on the left, gets to right about there, then everything crashes.

    [eta]
    To clarify, all I have to do is open the Cloud Manager, after about 1 second, the above window pops up, it then disappears, about 1 second after that the game crashes.

    I've updated Unity, verified my game files, video card drivers, and Windows, and it's the same thing.
    [/eta]
    Last edited by Mark Skarr; 07-17-2019 at 02:29 PM. Reason: adding steps

  3. #3
    Okay, I got it partially fixed. I used Steam Cloud File Manager to delete the most recent things I uploaded, however, I also, apparently, erased the file that had the images in it. So, I don't know what is in my cloud manager anymore.

  4. #4
    Is there any way we can get TTS to re-scan our Cloud Manager on command to rebuild the library? All my content is still there (I can still see my saved items), but I can't see anything in the Cloud Manager?

  5. #5
    It's been over a month, and no actual response from the devs.

    Is there any way to have the game rescan our library and rebuild the cloudinfo.bson file?

  6. #6
    I am having the same problem. Please devs what is going on

  7. #7
    Quote Originally Posted by Mark Skarr View Post
    Is there any way to have the game rescan our library and rebuild the cloudinfo.bson file?
    I have not tried it but maybe all that is needed is to delete the cloudinfo.bson file and in the absence of the file TTS will rebuild it. Maybe.
    I'd suggest exiting TTS and then renaming the file (or moving it somewhere else) and then re-running TTS. Hopefully is rebuilds the file but if not, you can always put back the original.

Similar Threads

  1. [SOLVED] Game crashes when trying to load cloud sync errors!
    By Deathdread in forum Technical Support
    Replies: 1
    Last Post: 05-25-2018, 02:51 AM
  2. Remembering last folder in Steam Cloud manager
    By Unreal_Ed in forum Suggestions
    Replies: 0
    Last Post: 12-02-2017, 09:43 PM
  3. [CRASHES] Corrupt file on cloud manager :-(
    By crinklechips in forum Technical Support
    Replies: 3
    Last Post: 10-24-2017, 07:31 PM
  4. Assetbundles in Cloud Manager
    By Infernius in forum Bug Reports
    Replies: 0
    Last Post: 09-17-2017, 04:18 PM
  5. [CRASHES] Crashes when uploading to cloud
    By dcichoracki in forum Technical Support
    Replies: 0
    Last Post: 06-02-2017, 09:06 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •